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Communication is the ultimate A-HA in any role, job, or organization. This course provides insight into personal communication styles and outlines the key skills needed to communicate effectively with others.
GREAT AS AN ON-SITE TEAM BUILDING WORKSHOP!!!
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Upon completion of this course, participants will be able to:
- Identify their personal communication and
listening style and determine how to effectively communicate with others.
- Proactively avoid common communication
pitfalls.
- Improve outcomes and obtain results even
after a miscommunication has occurred.
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- Welcome & Introductions
- Session Goal & Objectives
- Personal Communication & Listening Style
- Being an Active Listener
- Methods of Communicating
- Avoiding Communication Pitfalls
- Transforming Miscommunications
- Wrap-up & Questions
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